Measures Taken by Small and Medium Size Organizations to Manage Performance During Covid Crisis Effectively

The value of ensuring an effective management plan for an organisation during a crisis cannot be overemphasised, since it dictates the continued existence of the organisation and averts the possibility of closure of its work process. Its significance lies in the detection, whether from the internal or external environment, of the possible causes of the crisis, as well as the development of an efficient crisis management mechanism that will assist organisation to manage the crisis situation. The study aims to identify the factors that define effective performance management measures during Covid crisis scenario with respect to small and medium size IT and non-IT organizations.It was found that factors that influence the performance during work from home situation are Task and Time Management and the Rewards and Recognition.

Employee engagement during organizational crisis – with special reference to the covid scenario

Employee engagement is a positive, fulfilling, work-related state of mind that is characterized by vigor, dedication, and absorption (Schaufeli et al., 2002). Organizations consider employee engagement as one of the ways to develop sustained competitive advantage. The COVID-19 pandemic, has impacted organisations worldwide, pushing them to resort to remote working. Without much preparedness and readiness most of the organisations have adapted to remote working and organisations are running business virtually. This scenario is a new trial for organisational leaders as well as employees as everyone is facing new challenges every day. With the current crisis, maintaining the relationship between the employer and employees becomes crucial. The disconnect to the work environment and moving to a new home office has thrown lots of challenges both to employees and to employers. Employee Engagement during this critical period is the only option employers can embrace to build morale and trust in employees. In this paper, we discuss about the employee engagement strategies organisations globally have adapted and how these have been helping organisations and employees to survive the challenging time. This paper is a compilation of discussions and information gathered from many global HR leaders on the Employee Engagement strategies that has been implemented in their organisations during the Pandemic. We discuss how leadership can build trust and the enabling technology available to manage employee engagement in a virtual environment during the Pandemic. © 2021, School of Management Sciences. All rights reserved.